Frequently Asked Questions

We want your time with us to go as smoothly as possible. Below are answers to many questions people commonly have before coming to TrioSpa. If you have a question that isn't addressed below, please feel free to e-mail us at


Q. What are the benefits of receiving periodic professional facials?
A. Professional facials provide a deep cleansing and massaging of the skin with the use of tailored products, steam, and extractions.  This process promotes new cell growth as well as blood circulation, which brings much needed oxygen to the area.

Q. How often should I receive a facial?
A. For regular maintenance of healthy skin, one should receive a facial every four to six weeks.  For more difficult skin conditions, such as acne, one should receive a facial every one to two weeks until the skin condition clears.

Q. Can I expect to breakout after receiving a facial?
A. Receiving a facial can often times bring impurities to the surface more quickly, therefore resulting in a breakout.  These breakouts should occur less often as your skincare regimen becomes more consistent.

Q. Are there any conditions that would make facials inadvisable?
A. We have a facial to meet the needs of most skin types and conditions.  However, there are some conditions that would prevent the use of specialized electric modalities – all conditions should be disclosed during the initial consultation.  

Q. What are the benefits of waxing versus shaving?
A. Waxing removes the complete hair shaft and root, whereas shaving removes the hair at skin level only.  With the entire root removed, the hair shaft will not re-grow for up to four weeks, leaving a smoother surface for a longer period of time.

Q. Is waxing painful and can pre-wax trimming help?
A. Waxing can be painful for some clients and it varies depending on the area being waxed.  However, the pain is very short lived and the benefits are long lasting.  It is advisable to trim prior to your appointment if hair is more than a half inch long.  Doing so can help reduce the amount of pain you may experience.  For sanitary purposes, we do not trim at the studio.

Q. Are there any conditions that would make waxing inadvisable?
A. Waxing is generally safe for most skin types except those with ultra-sensitive, thin, or fragile skin.  Any concerns should be discussed at your initial consultation.

QWhere will my massage or bodywork session take place?
A. Your massage or bodywork session will take place in a warm, comfortable, quiet private studio room. Candles may be lit and soft music may be played to help you relax. You may also choose to bring in your own music if you prefer. You will lie on a table or mat custom designed for your comfort.  

QWhat can I expect during my massage session?
A. First, you will be introduced to the studio and get a chance to look around. Then the therapist will hand you a Health Questionnaire with Policies and an Intake Form for you to look over, fill out and sign. Finally, before the massage session takes place, your therapist will ask you a few detailed questions about your health, any chronic pain you have been experiencing and what your overall “goal” is for the session and for the long term. After the session and before you leave, your therapist will ask how you feel and offer some self-help health education. 

Q. Who will perform the massage or bodywork?
A. Your session will be conducted by Edward R. Cefalu, a Nationally Certified Massage Therapist, who has received professional training in a variety of specific techniques and massage modalities from National Holistic Institute in San Jose and in continued studies at regional, state and national conferences in the United States. 

Q. Must I be completely undressed? 
A. Most massage and bodywork techniques are traditionally performed with the client unclothed, so as to use lotions or oils effectively; however, you may decide what amount of clothing you prefer to wear for your own comfort. You will be properly “draped” during the entire session. 

Q. What parts of my body will be massaged?
A. You and the therapist will discuss the desired outcome of your session. This will determine which parts of your body require massage. A typical full body session will include work on your back, arms, legs, shoulders, hands, feet, head and neck. You will not be touched on or near your genitals and breasts. 

Q. Are there different kinds of massage and bodywork?
A. There are numerous types of massage and bodywork. Various techniques utilize different strokes, including basic rubbing strokes, rocking movement, posture, and muscle re-education, application of pressure to specific points, and more. Ask the therapist about the methods he uses. 

Q. Are there any medical conditions that would make massage inadvisable?
A. Yes, your therapist will provide you with an intake form prior to your first session. It is also imperative to inform your therapist of any health issues, past surgeries, medications, and concerns prior to your massage. This information will assist the therapist and allow him to customize your treatment/s. If you are under a doctor’s care, your therapist might require a written consent prior to scheduling your session.

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Read what our clients are saying about us...
 Therapy for the Mind, Body & Soul
"Ed is a great massage therapist who helped to relieve extreme shoulder pain. My doctor originally proposed surgery, but with the help  of Ed's work (and advice), I was able to avoid surgery and have less tightness and pain."  
  -  Kevin B, Massage Therapy Client, San Jose, CA
"Ed has a wonderful touch and is very effective is his massage. He is not only technically superior to most massage therapists, but he has a calming grounding presence that make you feel emotionally secure, too. I consistently refer people to him. I'm sure that Ed will emerge as one of our industry's leaders." 
  - Taffy D., National Holistic Institute, Fellow Graduate, 
San Jose, CA  

Kathy is an excellent esthetician.  She is very knowledgeable and both gentle and thorough.  After my first visit, my face showed immediate signs of improvement and simply glowed.  With regular visits, my face continues to improve in texture and tone.  I highly recommend Kathy's services. 
- Jill B, Facial Client
 San Jose, CA

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Intake Form
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Intake Form
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